摘要

随着市场竞争的日趋激烈，邮政企业提高销售、市场营销和服务的自动化和科学化已经成为迫切的要求，这就要求有准确、详实的生产数据和客户信息能够提供强有力的支撑。在邮政企业中邮政客户经理负责维护客户关系，发展邮政业务。客户经理往往每天要处理大量的客户往来数据，为集中管理数据，加强对客户考核和管理，提高工作效率，有必要实现客户经理管理工作的信息化。本系统开发的目的是为了满足邮政客户经理管理工作的需求，本着易用、实用的原则设计一套基于B/S架构的客户经理管理系统。

邮政客户经理管理系统的开发是为了满足邮政客户经理管理工作的需求，本着易用、实用的原则设计一套基于B/S架构的管理系统。网站管理和安全设置子系统是整个邮政客户经理管理系统的重要组成，主要包括营销网站信息发布，营销文档管理，系统用户管理和网络安全设置。整个系统实现了对公共信息的动态发布，以及文档管理将文件进行上传、下载以及删除等，还对整个系统中每个用户对进行了详细的权限设置。论文介绍了整个系统的业务需求分析，以及系统概要设计和系统实现，还对设计系统所用到的相关技术进行了介绍。

关键词：邮政客户经理管理系统、ASP.NET、、B/S架构、数据库设计、C#Abstract

With the increasingly fierce market competition, The postal enterprises to improve sales, Marketing and service automation, And scientific has become an urgent requirement, Which requires an accurate, Full and accurate production data and customer information to provide strong support. In the postal enterprises in the postal account manager responsible for the maintenance of customer relationships, The development of postal services. Client manager to deal with every day are often a lot of customer data exchanges for the centralized management of data, Strengthening the customer assessment and management, Improve work efficiency, It is necessary to achieve a client manager of information technology management. Development of the system is designed to meet the manager of the management of postal customers demand, In easy-to-use, design a set of practical principles based on B / S structure of the client manager management system.

Post client manager Management System is the development of postal customers in order to satisfy the needs of managers, in easy-to-use, design a set of practical principles based on B/S structure of the management system. Web site management and security settings subsystem is the entire postal system, managers of the important components, including marketing website information dissemination and marketing document management, user management system and network security settings. The whole system of public information to achieve the dynamic publishing, and document management will file upload, download and delete and so on, Also to the entire system of each user on a detailed set of permissions. Papers on the entire system of business needs analysis, and system design and outline systems, but also to design systems used by the related technology were introduced.

Key words: Post client manager management system, ASP.NET,, B / S architecture, database design, C

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